Angus & Robertson has been a major player in the Australian book industry since it was started by two migrant Scotsmen in Sydney in 1886. Angus & Robertson was a success and expanded to have stores in every major Australian city, becoming an iconic Australian name for book buyers through being a consistent and widely available outlet for Australian book-buyers. In 2011 Angus & Robertson closed their last physical store and became an 100% online business.
After a strong focus on creating a consistent site experience via faster response times and other key aspects of performance, A&R is now turning toward improving the user experience as their next focus of works to upgrade their customer experience.
This brief focuses on a reimagining the Angus & Robertson website’s wishlisting tool, known as ‘My Library’. Students are encouraged to re-imagine how this tool could work on the Angus & Robertson website across desktop and mobile screen sizes.
Your mentor will guide you every step of the way!
From the age of 18, Lara knew Internet and Digital Platforms were her passion. She started her career as a web designer and developer. Witnessing the digital landscape evolving and the importance of HCI coming into play, Lara made her move towards Human-Centred Design and Interaction Design. For almost two decades, she has been applying human-centered research and design thinking into developing user interfaces and digital products across different industries.
She is currently the Head of UX at Booktopia, leading the research, design and delivery of award winning web and mobile experiences, while she enjoys sharing her knowledge by teaching, mentoring and consulting.
Harness Projects gets you working on real projects to build a killer portfolio
A unique partnership with the Interaction Design Foundation
We are proud to be partnering with the Interaction Design Foundation. Inspired by the Scandinavian educational system, IDF gives you access to world leading UX Design content and a global community of over 475 local groups in 84 countries.
Successful applicants receive a FREE 12-MONTH MEMBERSHIP to the Interaction Design Foundation
Skills you'll learn
No exams. No assignments.
Hands on learning from experienced industry experts.
Each of our projects aim to develop your technical UX skills as well as the attitudinal strengths that hiring managers are increasingly seeking. These skills compliment each other and it’s through their combined application where you can stand out from the pack. As part of your Career Switcher Package, you will dive deeper into the advanced techniques for each of the skills below.
You will learn how to develop problem statements and user stories in order to drive your design process forward from a user-centric perspective. This technique is a fundamental part of UX design and is used extensively in related fields such as product development and typically in agile approaches to work.
All of our projects include direct access to a company stakeholder who will form the client on your project. You will get an opportunity to learn how to capture business requirements from stakeholders through a live workshop and translate this into meaningful actions to drive your design process forward.
At times we need to move to a more quantitative approach to customer research and designing surveys to effectively capture the correct insights is a very nuanced skill. It's important to be mindful of leading questions and the structure of your survey so your own biases do not pollute the responses but instead provide a neutral canvas for your end-users to share their unique insights on a particular product, problem or service.
When we have access to an existing product, usability testing is a staple of the iterative UX design process. It enables UX designers to learn what works and what doesn't from their proposed designs and is another effective method of customer research. You will get an opportunity to practice running usability testing sessions during applicable projects.
Synthesis is an approach to converging information into a format that is meaningful and communicable. As a UX Designer your design is only as good as your ability to communicate why it is, the way it is. By practicing synthesis of research and translating this into specific UX presentation formats, you will start to build a story for your design, perhaps one of the most important parts of being a great designer is your storytelling.
If you've read much about UX design, you've probably heard of User persona's. These are representations of a group of individuals that share common traits for your target audience. Learning how to create effective persona's ensures your designs are being created for the correct person.
Customer Journey Mapping
Analysing a customer or end-users decision making journey is an important technique in learning what behavior drives actions or lack of action. Here we delve more deeply into the psychology of human behavior and learn how to draw up maps that reflect the internal emotional and decision making journey of our target audiences.
Sketching is recommended as a fast and light-touch method of getting your initial design ideas down on paper. It can be used a feedback tool or simply to formulate your own thinking during your design process. You don't need to be an artist to sketch well, simply learning some of the basics can help to get your design started on the right foot.
Design is about the presentation of information for human consumption. This can come in many formats and one of the techniques that helps to bridge the gap between all of the great research and design you have created into getting this into a format that can be digested by your end user is the architecture of that information. From sitemaps on websites to navigations on mobile apps or taxonomies for back-end processes. The format will vary but the goal is the same, to elegantly architect your data so it is findable, usable and useful.
Wireframes are the blueprints of the final design presented to end users. We strip out a lot of the 'aesthetics' and focus primarily on the structure of pages / screens so we can get our information structured effectively and ultimately solve the initial user tasks that were identified earlier in the design process.
Prototyping is the stitching together of your wireframes into a format that can be interacted with. Typically used for usability testing, getting feedback from stakeholder or to simply test out an interaction before investing more heavily in its development. You will get an opportunity to practice prototyping on our fundamentals and advanced usability & wireframing projects.
You will demonstrate competency in communication by successfully transmitting your ideas, thinking processes and solution in a way that is easily understood by others. Your mentor will observe and assess your competency across a number of communication related skills including; Listening, Presence, Articulation and Inclusivity.
The best solutions are most often formed through the input of multiple people. In modern work environments, small team collaboration is an increasingly sought after skill by employers, as agile ways of working are adopted that bring together multiple disciplines around a unified challenge. You will get an opportunity to develop your interaction ability with others, teamwork & leadership and well as demonstrate your initiative and contribution to the wider group.
A tried and true skill for any professional is the ability to present your ideas to an audience and effectively transmit the intended message. You will have the opportunity to strengthen your presentation skills in front of a live company stakeholder at the conclusion of your project. You will be mentored to demonstrate an effective use of introductions and leaving your audience with a memorable conclusion/message. Along with guidance on structuring your ideas, how you engage with your audience and your onscreen presence when conducting your presentation.
Real-world projects can bring unexpected challenges and opportunities. Just like a real-world work environment, your capability for resourcefulness can go a long way to securing a successful career. Your mentor will guide you and assess you on your ability to demonstrate self-direction when required, problem solving, project management and your openess to learning from circumstances that arise. We focus on this to ensure that our graduates are equipped with the internal resourcefulness to excel in the workplace.
You will demonstrate empathy by listening to your end-users and stakeholders and appropriately translating their needs, motivations and pain points into your final recommendation solution. A number of important factors contribute your over empathy as a working professional. This includes compassion for your colleagues and customers, an openess to alternative ideas and ways of working, a curiousity to understand others on a deeper level and the social awareness to foresee the impacts of the work you contribute.
Agile behaviors consist of specific traits including self-reflection, resilience, creativity and a growth mindset. When brought together, these skills contribute to an individual who has the ability to stay agile in a changing work environment and a capacity to evolve to take advantage of opportunities for growth.
More from our students
ForPurposeCo UX ProjectOctober 2018
Mentor:Lisa HuckFormer UX Research Lead, Commonwealth Bank
In consultation with world-leading psychologists and leading UX hiring managers, Harness Projects has developed a world-first employability score-card for UX designers. This breaks down the exact areas of focus you need to ensure your employability in UX. Throughout all of our Harness Projects, our mentors will be assessing your performance and growth across a series of 36 UX technical skills and attitudinal strengths.
You will receive action plans and feedback for areas requiring focus. Over 100 UX hiring managers have mapped the capabilities we are assessing you on to real world salary ranges for Junior through to Senior UX designers.
I thoroughly enjoyed working on this course. It has expanded my mind and knowledge and I have grown as a person professionally and personally. The brief was definitely a challenging task, but with the help, guidance and encouragement of our mentor, it made me realise I wouldn't have had it any other way
I can’t speak highly enough of this course! It was a transformative experience that exceeded my expectations and set me up with the confidence and practical skills to apply for a Junior UX role, and that is exciting!
Lisa Jeanette Bentham
Great for those who want to get into UX - this is an excellent way to get hands on experience, working with a company on a real project. It is short but you’ll learn lots and quickly!