Learn UX Design

with MoneyGirl

This brief will focus on conducting advanced research into the MoneyGirl target audience and their online educational needs.

SINGLE ADVANCED PROJECT
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1 place is available for this Advanced Research UX project. Please book a call with a Harness Representative to see if you are eligible for enrolment.
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The Project

Audience Research Project
DIVE INTOAdvanced Research Techniques

Background

MoneyGirl was founded in early 2019 by Mariam Mohammed and Mellisa Ma after they discovered a need for financial education targeted at young women embarking on their new careers. After finishing their university studies, they realised there was very little support for women who wish to become financially literate and take control of their money.  In fact, there wasn’t really any financial information out there that was relatable to the young working woman. Sick of bland and overly generic financial information, they created MoneyGirl to help women take control of their finances and create a supportive community in the process. MoneyGirl designs and delivers financial literacy workshops on specific topics. Each topic is chosen carefully with a focus on improving women’s personal finances.

This brief focuses on a research audit of the MoneyGirl target audience with a goal of understanding their purchase behaviors and experience expectations, specifically with regard to an online delivery of the MoneyGirl’s product offering.

  1. Research the target audience and understand their overarching customer journey.
  2. Provide recommendations that answer MoneyGirl’s specific online delivery purchase & experience questions.

 

Your mentor will guide you every step of the way!

your mentor
Mike Yap

Mike has been leading UX, design and product teams for over 20 years. Starting in the madness of the dot com bubble, Mike’s career has taken him from fast-growing startups to multinational corporations in Sydney, London and Tokyo and on to some of the biggest tech brands in Australia.

Mike is currently Head of UX & Design at Gumtree and a member of the global eBay Classifieds Design Leaders Group. Prior to Gumtree, Mike was Head of Experience Design at Hipages, Australia’s largest two-sided marketplace for home services. Before that, Mike led design and product management for mobile innovation on the CommBank app (Australia’s #1 finance app) and CommBank’s award-winning Youth app.

Driven by the belief that the best customer experiences are made by passionate, empowered designers, Mike is committed to coaching individuals to success and guiding organisations to new levels of design maturity.

Mike's Experience
  • Head of UX & Design @ Gumtree
  • Head of Experience Design @ hipages
  • Senior Design & Product Manager @ CommBank
  • UX Lead @ BT Financial

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A unique partnership with the Interaction Design Foundation

We are proud to be partnering with the Interaction Design Foundation. Inspired by the Scandinavian educational system, IDF gives you access to world leading UX Design content and a global community of over 475 local groups in 84 countries.


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FREE 12-MONTH MEMBERSHIP to the Interaction Design Foundation

Skills you'll learn

No exams. No assignments.
Hands on learning from experienced industry experts.

Each of our projects aim to develop your technical UX skills as well as the attitudinal strengths that hiring managers are increasingly seeking. These skills compliment each other and it’s through their combined application where you can stand out from the pack. As part of your Career Switcher Package, you will dive deeper into the advanced techniques for each of the skills below.

Requirements gathering
All of our projects include direct access to a company stakeholder who will form the client on your project. You will get an opportunity to learn how to capture business requirements from stakeholders through a live workshop and translate this into meaningful actions to drive your design process forward.
Synthesis
Synthesis is an approach to converging information into a format that is meaningful and communicable. As a UX Designer your design is only as good as your ability to communicate why it is, the way it is. By practicing synthesis of research and translating this into specific UX presentation formats, you will start to build a story for your design, perhaps one of the most important parts of being a great designer is your storytelling.
Customer Journey Mapping
Analysing a customer or end-users decision making journey is an important technique in learning what behavior drives actions or lack of action. Here we delve more deeply into the psychology of human behavior and learn how to draw up maps that reflect the internal emotional and decision making journey of our target audiences.
User Persona's
If you've read much about UX design, you've probably heard of User persona's. These are representations of a group of individuals that share common traits for your target audience. Learning how to create effective persona's ensures your designs are being created for the correct person.
Communication
You will demonstrate competency in communication by successfully transmitting your ideas, thinking processes and solution in a way that is easily understood by others. Your mentor will observe and assess your competency across a number of communication related skills including; Listening, Presence, Articulation and Inclusivity.
Collaboration
The best solutions are most often formed through the input of multiple people. In modern work environments, small team collaboration is an increasingly sought after skill by employers, as agile ways of working are adopted that bring together multiple disciplines around a unified challenge. You will get an opportunity to develop your interaction ability with others, teamwork & leadership and well as demonstrate your initiative and contribution to the wider group.
Presentation
A tried and true skill for any professional is the ability to present your ideas to an audience and effectively transmit the intended message. You will have the opportunity to strengthen your presentation skills in front of a live company stakeholder at the conclusion of your project. You will be mentored to demonstrate an effective use of introductions and leaving your audience with a memorable conclusion/message. Along with guidance on structuring your ideas, how you engage with your audience and your onscreen presence when conducting your presentation.
Resourcefulness
Real-world projects can bring unexpected challenges and opportunities. Just like a real-world work environment, your capability for resourcefulness can go a long way to securing a successful career. Your mentor will guide you and assess you on your ability to demonstrate self-direction when required, problem solving, project management and your openess to learning from circumstances that arise. We focus on this to ensure that our graduates are equipped with the internal resourcefulness to excel in the workplace.
Empathy
You will demonstrate empathy by listening to your end-users and stakeholders and appropriately translating their needs, motivations and pain points into your final recommendation solution. A number of important factors contribute your over empathy as a working professional. This includes compassion for your colleagues and customers, an openess to alternative ideas and ways of working, a curiousity to understand others on a deeper level and the social awareness to foresee the impacts of the work you contribute.
Agile Behaviours
Agile behaviors consist of specific traits including self-reflection, resilience, creativity and a growth mindset. When brought together, these skills contribute to an individual who has the ability to stay agile in a changing work environment and a capacity to evolve to take advantage of opportunities for growth.
Case Studies

More from our students

Your Employability Scorecard

In consultation with world-leading psychologists and leading UX hiring managers, Harness Projects has developed a world-first employability score-card for UX designers. This breaks down the exact areas of focus you need to ensure your employability in UX. Throughout all of our Harness Projects, our mentors will be assessing your performance and growth across a series of 36 UX technical skills and attitudinal strengths.

You will receive action plans and feedback for areas requiring focus. Over 100 UX hiring managers have mapped the capabilities we are assessing you on to real world salary ranges for Junior through to Senior UX designers.

I thoroughly enjoyed working on this course. It has expanded my mind and knowledge and I have grown as a person professionally and personally. The brief was definitely a challenging task, but with the help, guidance and encouragement of our mentor, it made me realise I wouldn't have had it any other way
Chris Luu
I can’t speak highly enough of this course! It was a transformative experience that exceeded my expectations and set me up with the confidence and practical skills to apply for a Junior UX role, and that is exciting!
Lisa Jeanette Bentham
Great for those who want to get into UX - this is an excellent way to get hands on experience, working with a company on a real project. It is short but you’ll learn lots and quickly!
Angie Heisel

Sounds great, now what?

Register your interest here and a Harness Projects consultant will be in touch to discuss the project in more detail with you.
Register your Interest