Emma has 10 years experience in visual and product design working across agency and start-up. Emma specialises in helping fast growing companies build lean design thinking methodologies into their processes.
An expert in digital onboarding in the identity verification space, she has worked with financial institutions including major banks, leading buy-now pay-later providers, accounting software and many fast growing Fintech’s to improve their new customer onboarding experience.
With a strong visual design background, Emma is passionate about building design systems, testing early and often to validate ideas and working closely with development teams to build robust scalable products.
She is passionate about sharing her knowledge and mentoring aspiring designers.
Jason is a strategic consultant who excels in helping organisations navigate disruption and change by pulling together collaborative teams in an efficient and consistent way. He has over 20 years experience in technology and design. He has a deep understanding of the digital interactions he designs as well as the holistic experience of the customer.
Jason has taught students and teams to design and build websites, create qualitative/quantitative research and assets, develop skills in user, customer and service design. He is always excited to share his knowledge and experience to those wanting to grow in design.
Sam has 10-years experience working with various tier-one enterprise companies in building meaningful digital experiences. Sam specialises in establishing a fast-paced UX/UI design process that is both experimentation and validation heavy. Testing hypotheses early and regularly, enables complex, data-driven solutions to be both engaging and usable.
Vast knowledge across Service Design, Agile and strategic thinking has seen Sam work for some of the most iconic, data-driven enterprises in Australia, including – Optus, Westpac, ASX, Macquarie Bank, Telstra and Cisco.
From the age of 18, Lara knew Internet and Digital Platforms were her passion. She started her career as a web designer and developer. Witnessing the digital landscape evolving and the importance of HCI coming into play, Lara made her move towards Human-Centred Design and Interaction Design. For almost two decades, she has been applying human-centered research and design thinking into developing user interfaces and digital products across different industries.
She is currently the Head of UX at Booktopia, leading the research, design and delivery of award winning web and mobile experiences, while she enjoys sharing her knowledge by teaching, mentoring and consulting.
Christian brings to his students 19 years of experience across the entire UX lifecycle – from opportunity research to the definition, validation and release of new apps and websites. He collaborated at strategic and executional levels with Lexus, CBA, Westpac, Woolworths, Google, Menulog, Network 10, the ABC and the NSW Department of Transport & Education to deliver impactful solutions that advance target users’ lives.
He mentors students on making user experience design actionable by helping them to reflect on their project work, by providing insight into practical challenges and by broadening perspective.
He mentors students on making user experience design actionable by helping them to reflect on their project work, by providing insight into practical challenges and by broadening perspective.
Carrie Webster has worked in the field of user experience for over 19 years, having worked in start-ups through to specialising in complex B2B environments. With strong stakeholder and team management experience, she has worked for organisations including Optus, NBN, Equifax and Deloitte Digital, as well as working as an instructor and mentoring in the UX field.
Her passion lies in enabling businesses to create compelling stories for their products and services and using her experience to help others sharpen their own User Experience design skills to do the same. Carrie holds a Masters of Information Architecture, a Bachelor of Visual Arts, and she also has a background in web design and development, and she spends her “spare time” on creative projects.