Hieu Quach — Designing for Millions
Being Prepared for Today’s UX/UI Design Job Market
When you’ve designed for products used by millions every day, you see the craft differently. Hieu Quach, now Staff Product Designer at Adobe Express and formerly Senior UX Designer and Lead Product Designer at Atlassian, has spent years shaping how people create, collaborate, and connect online. He now mentors in the Harness Projects UX/UI Design Career Launcher Course and has shared his insights with us.
At Atlassian, he helped lead the evolution of Confluence — running experiments to move users from free to paid, refining onboarding flows, and making design decisions that could affect entire customer bases. At Adobe Express, he works on a platform used by everyone from first-time creators to enterprise teams, balancing usability, performance, and a wide spectrum of user needs.
It’s this front-row experience in high-impact environments that informs the way Hieu mentors. He’s seen how design must operate when the stakes are high — and he knows what companies expect from the designers they hire today.
Design Work Today Spans the Full Product Lifecycle
From his years at Adobe Express and Atlassian, Hieu has seen how the work of a designer has broadened. In many teams, you’re expected to guide a product from its earliest research and problem definition through to polished, development-ready designs — and then measure how those designs perform in the real world.
That means:
- Investigating problems through user research.
- Translating findings into clear concepts and prototypes.
- Refining the visual interface so it’s both usable and engaging.
- Understanding the business metrics driving the product’s success.
It’s a wider brief than simply producing wireframes or visual mock-ups — and it’s why Hieu’s mentoring focuses on building the ability to operate confidently across that whole spectrum.
Learning the Full Scope in Practice
That’s why the Harness Projects UX/UI Design Career Launcher Course mirrors the way modern product teams work. You won’t stop at wireframes — you’ll research real user needs, understand the client’s objectives, design solutions, and present them back to stakeholders. By the end, you’ll have practised the complete UX/UI design process across three very different real-world challenges.
Hieu’s Advice for New Starters
Hieu’s guidance for those entering the field is grounded in what actually gets candidates noticed:
Think beyond deliverables
See yourself as someone who can guide a product from problem to outcome, not just produce assets along the way.Speak the language of metrics
Understand what success looks like for the organisation you’re designing for — and be able to explain how your work supports that.Stay ahead with tools and trends
“Don’t ignore AI… learn as much as you can so you stay up to par. More and more companies require basic knowledge about it.”
To discuss: 📞 Book a call with our team – let’s explore if this program is the right fit for your UX journey.
