Sue Lyn Lim

Sue is passionate about using research to solve problems. She has user research and service design experience across Government (Digital Transformation Agency, Services Australia) and complex organisations (NAB, Australia Post, RMIT).

She has led research and design projects end to end – starting from the discovery/research phase through to working with a multidisciplinary delivery team to bring features and experiences to life. In her free time, Sue enjoys hiking and scuba diving in exotic locations.