Warner Wong

Warner is a seasoned UX Research practitioner with a decade of experience spanning diverse industries and products. Throughout his career, he has been instrumental in shaping product strategy and guiding product roadmaps for various companies by providing valuable and actionable insights derived from his deep understanding of user behaviour.

As a co-founder of his own digital design agency, “We Discover,” Warner has played a pivotal role in leading the Research strategy and execution for numerous products across a wide spectrum of industries, including fintech, proptech, insuretech, and government sectors. His experience in managing and mentoring teams of researchers and designers has helped foster their professional growth and hone their research skill sets. Currently, Warner is applying his craft at Canva as a Senior Design Researcher. By uncovering user insights across Canva’s large user base, he contributes to uncovering new and exciting areas for Canva to continue its exponential growth, and continue empowering everyday people to design.

Notably, Warner’s background as a registered Architect has provided him with a unique perspective in the realm of tech design. His passion for mixed-method research, particularly in qualitative research techniques, and his keen interest in human psychology fuel his drive to engage with users and uncover underlying motivations that influence their choices, ultimately leading to better product outcomes.

As a firm believer in the balance between addressing user needs and aligning them with business objectives, Warner strives to achieve the most optimal product outcomes. His philosophy centres around striking a delicate balance between catering to users’ requirements and aligning those needs with the overarching goals of a business