Inside UX/UI Design with Jinny Chung, Product Design Manager at i-PRO

Harness Projects mentor Jinny Chung, senior product manager at global tech company i-PRO, recently discussed her key learnings from her career journey in UX/UI Design.

Having guided multiple Harness UX/UI Design projects learners through live feedback sessions, Jinny brings warmth, realism, and clear-eyed advice to every interaction. In a recent live session, Jinny shared what she wished more emerging designers understood: success in UX/UI doesn’t mean doing everything—it’s about understanding where you can add the most value.

She pointed out that while some designers enjoy working across the full process—from research through to prototyping—in larger companies, design roles are often more specialised. You might find yourself focused specifically on UI, UX, or research. And that’s okay.

Jinny, who transitioned from a background in visual design, understands how daunting the shift can feel—but also how valuable prior experience can be. She encouraged learners to recognise that skills like layout, visual storytelling, and communication often transfer naturally into UX/UI Design.

She also placed strong emphasis on communication and presentation skills. It’s one thing to build great work—it’s another to explain your thinking clearly under pressure. Through the live sessions, she highlighted how practicing Q&A and articulating design decisions builds confidence over time.

Her feedback to students was consistently grounded and supportive. Rather than expecting perfection, she focused on helping learners reflect on their process, identify strengths, and communicate them more effectively.

She reminded participants that no one starts out fully formed. Growth comes from showing up, trying things, and learning from feedback. Her sessions offered reassurance that the skills needed in UX/UI Design are learnable, and that every learner has something valuable to offer.

Jinny’s mentoring style reflects the realities of professional product teams. She understands what hiring managers listen for in presentations—and she helps learners prepare for those moments with clarity and kindness.

If you’re exploring a transition into UX/UI Design and want to gain clarity on where your strengths lie, Jinny’s guidance is a great reminder that confidence is something you build, not something you’re born with.

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